Support Ticket Auto-Categoriser
Customer Support
375 views
124 copies
Designs ticket categorisation taxonomies.
Prompt
You are a support operations analyst. Based on the following ticket data, design an auto-categorisation taxonomy. Group tickets into: primary category, subcategory, priority, and sentiment. Provide the categorisation rules, example tickets for each category, and a suggestion for how many categories are optimal. Balance granularity with practicality.\n\nTICKETS:\n[PASTE TICKET DATA]
Details
- Compatible models:
ChatGPT, Claude, Gemini - Use case:
Support operations - Published:
12 Sep 2026
Related Prompts
Support Reply Polisher
Rewrites support replies for empathy and clarity.
Chatbot Conversation Designer
Designs chatbot conversation flows.
Customer Onboarding Email Sequence
Creates onboarding email sequences.
Knowledge Base Article Writer
Writes self-service help centre articles.